Terms of Use

About these terms

These terms are an agreement between you and 1742 (“we”, “us”), the company shown in the company details at the end of this page, for your use of the roomvia app and our roomvia web pages. By using roomvia you accept these terms and our Privacy Policy. If you don’t accept them, please don’t use the app.

If you downloaded roomvia from the App Store, Apple’s Standard Licensed Application End User License Agreement also applies.

Your account

• You can use roomvia without signing in. Your account then belongs to the app on this device, and you may lose it, with its designs and Boosts, if you remove the app or change devices.
• You can sign in with Apple (on iPhone) or Google at any time to keep the same account, designs, subscription and Boosts on all your devices. Use one sign-in method consistently: an Apple account and a Google account that were never linked are separate roomvia accounts with separate balances. You can link both in Settings.
• Keep your device and sign-in secure; actions taken in your account are your responsibility.
• You can delete your account at any time in the app (Settings → Delete account) or on our account deletion page. Deleting your account does not cancel a subscription; cancel it in the store first.

roomvia Pro

• roomvia Pro is an auto-renewing subscription. The plans, their periods, prices and any free trial are shown in the app before you buy.
• Payment and renewal. Apple or Google charges the subscription to your store account when you confirm the purchase and again at the start of every new period, until you cancel. On the App Store the subscription renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Free trial. If a plan has a free trial, it turns into a paid subscription at the end of the trial unless you cancel before then. Who can get a trial is decided by the store.
• Cancelling. Cancel at any time in your store settings: on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Subscriptions. You keep Pro until the end of the period you paid for. Removing the app or deleting your account does not cancel a subscription.
• Price changes. If the price of your plan changes, the store tells you in advance and, where its rules require, asks you to agree.
• What Pro includes: unlimited designs in the standard queue (below) and a number of Boosts every period, shown on the plan (on the yearly plan they are given monthly). During a free trial Pro works the same way.
• Purchases are not shared through Apple Family Sharing.

Unlimited designs and fair use

Pro’s “Unlimited designs” means designs made in the standard queue, at standard speed and quality, without using Boosts. We never refuse a Pro design because of how many you make, but to keep the service fair for everyone, designs wait longer as you make more of them in one day:

• your first 10 designs of the day start without waiting;
• from the 11th design, each waits about 5 minutes;
• from the 21st, about 15 minutes;
• from the 41st, about 30 minutes.

The day is your local day. Furnishing an empty room counts as 2 designs. These limits apply during a free trial too, and our support team can raise them for an account. Designs that use Boosts never wait. Waiting times also grow when the queue is busy; the app shows an estimated time. TODO(founder): confirm these numbers (they mirror today’s placeholder configuration).

Boosts

• Boosts are the app’s credits. A design that uses Boosts skips the queue and uses our best available model. Most tools use 1 Boost per design; furnishing an empty room uses 2; HD uses 1. TODO(founder): confirm the Boost costs (today’s placeholder configuration, Q5).
• Where they come from: Pro gives Boosts every period; Boost packs can be bought separately; new users may get a few free Boosts.
• Expiry: Boosts from packs never expire. Boosts from Pro expire at the end of the period they were given for (on the yearly plan, when the next monthly Boosts are given); unused ones don’t carry over. Free-trial Boosts expire when the trial ends. Free Boosts expire after a short time (currently 7 days). TODO(founder): confirm the free-Boost expiry (today’s placeholder configuration, Q6).
• Order of use: paid Boosts are used before free ones, those that expire soonest first; pack Boosts come after your Pro Boosts.
• No cash value: Boosts can’t be exchanged for money, sold or transferred to another account.
• Failures: you only use Boosts for designs that are delivered. If a design fails or is blocked, its Boosts are returned to your balance.
• Refunds: if a purchase is refunded, the Boosts it gave are removed from your balance (your balance never goes below zero). An account that is refunded after using the Boosts it bought no longer gets free Boosts.

Free designs and the watermark

• Designs made with free Boosts wait in a free queue: the first one usually starts right away, later ones start after a delay, and the app shows an estimated time. You can skip the wait with Boosts, or get Pro.
• Designs made with free Boosts or in the standard queue carry a roomvia watermark while your account has no active payment. While you have an active Pro subscription (including a free trial) or any purchase that hasn’t been refunded, all your designs, including earlier ones, are shown without it. If that purchase is refunded, or a free trial ends without turning into a paid subscription, the watermark comes back.

Refunds and the right of withdrawal

• Purchases are made through Apple or Google, so refunds are decided by them under their own policies: on the App Store at reportaproblem.apple.com, on Google Play through your Google Play order history.
• Subscriptions and Boosts are digital services that start immediately after purchase, with your approval. For consumers in Turkey, the right of withdrawal therefore does not apply (Distance Contracts Regulation, Article 15(1)(ğ)). TODO(founder): counsel to confirm this clause and the pre-contract information for store-billed purchases.

Your photos and designs

• You keep all rights to the photos you upload. You give us a limited licence to store, process and show them, and to send them to the AI and moderation providers named in our Privacy Policy, only to provide roomvia to you.
• Only upload photos you have the right to use. If a photo shows people, you must have their permission.
• Your designs are private to your account; you can share them yourself, for example through your device’s share menu. As far as the law allows, you may use the designs you create.
• Photos and designs are deleted automatically 90 days after they are created (using them again for a new design extends this). Save the designs you want to keep. See the Privacy Policy for details.

AI-generated designs

Designs are created by AI models. Results can be unexpected or inaccurate: they may change parts of the photo you wanted to keep, and sizes, materials and structures may not be realistic. They are visual ideas, not plans or professional advice. We don’t guarantee that a design will look like your space or meet your expectations.

Acceptable use

You must not use roomvia to create, upload or share:

• sexual content involving real people, or any content involving minors in a sexual way;
• content that harasses, threatens or degrades others, or is illegal;
• content that infringes the rights of others, including copyright, trademarks and privacy.

You must also not misuse the service, for example by trying to get around limits, creating accounts to collect free Boosts, interfering with our systems or reverse-engineering the app.

Photos, text and designs are checked automatically. Content that breaks these rules is blocked. Repeated violations restrict an account temporarily; the most serious violations (sexual content involving minors) lead to a ban across all our apps and may be reported to the authorities.

Reporting. You can report any of your designs in the app. A reported design is deleted at once and we keep a record of the report.

Changes and availability

We keep improving roomvia and may add, change or remove features, styles and tools. The service may sometimes be unavailable, for example during maintenance or when a provider has an outage. We may suspend or close accounts that break these terms.

Liability

roomvia is provided as it is and as available. To the extent the law allows, we are not liable for indirect damages, for the loss of designs or photos (including after the retention period), or for decisions you make based on AI-generated designs. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer. TODO(founder): counsel to review this section.

Governing law

These terms are governed by the laws of the Republic of Turkey. Mandatory consumer protection rules of the country where you live still apply. Consumers in Turkey may apply to the consumer arbitration committees and consumer courts. TODO(founder): competent courts for other disputes (for example Istanbul).

Changes to these terms

We may update these terms. We will publish the new version on this page and change the date at the top. If you keep using roomvia after an update, the new terms apply.

Contact

Write to the e-mail address in the company details below, or see our Support page.